Tom and Tim discuss some of the common misconceptions when thinking about design and innovation, and the key pitfalls companies face in pursuing their innovation goals.

In this episode we are joined by Ian Wright, the managing director of the Disruptive Innovators Network. Tom and Ian talk about the disruption across industries during this national pandemic, and what the new normal could potentially look like.

In this episode Tom talks to Carl Sautereau, customer experience director about some of the finer points of the customer experience profession, as well as the challenges and the opportunities it faces during a hugely disruptive event such as a global pandemic

What are the common perceptions (and misconceptions) about Innovation and Design? In this edition our host Tom Hartland asks guests Simon Penny and Paul Taylor to answer the top five charges!

In the first edition, our guests Vicky Holloway and Mitch Harrington explore the relationship between risk management and innovation - and our propensity to sometimes see risk in the wrong places.