Social Business, Well Told Story, operate in Kenya and Tanzania and run an Emmy winning multi-media initiative called Shujaaz. We caught up with Managing Director, Rob Burnet, to find out what we could learn from their approach.
In our seventh exploration pipeline discovery session we discussed what being efficient really means, how to deliver a positive customer experience, supermarket self-service checkouts that make you want to scream and defrosting frozen pipes.
In our fourth exploration pipeline discovery session we discussed handing out internet-enabled devices to customers, setting up free wifi in our neighbourhoods, digital skills coaches, band-aids and a Bromford chatbot named ‘Evelyn’.
